Eucariota Rescue.
Troubleshooting in Microsoft Power Platform.
Support Cases.
Rescue Solutions in the Microsoft Power Platform Ecosystem.
Copilot Studio.
Difficulties and errors in bOT implementation.
Security groups.
Managing security roles for sharing and editing.
Difficulties and errors in BOT implementation.
Licensing.
Usage limits based on licensing level.
Variable management.
Use of local and global variables.
Managing security roles for sharing and editing.
Topic creation.
Design and configuration of topics.
Organizational publishing.
Configuration and permissions for publishing the BOT at an organizational level.
Integration with Power Automate.
Errors in creating, updating, and linking with Power Automate.
Permission error.
Environments are not visible to users, and they cannot write or view information.
Duplicate errors.
Identification and resolution of duplicate records. Prevention and correction rules
100% Capacity reached.
Environments no longer have available capacity.
Issues related to Business Process Flows
Import and export data.
Inability to import to the desired table.
Command error with linking Sharepoint attachments.
Error executing custom scripts.
Errors in the use of scripts and the API.
Dependency warning.
Inability to export and import a solution to a new environment.
API consumption.
Generating app registration and obtaining tokens for API use.
We maximize performance.
Usability and user experience, fundamental pillars of new technology adoption.
Dataverse.
Common errors and situations in service usage.
Data restoration.
Creating a backup environment and recovering lost data.
Issues with undesired record deletion and backups.
Performance issues.
Application slowness that may be caused by excessive customizations, inefficient queries, or server performance limitations.
Authentication error.
Failures when logging into dynamics 365, usually due to incorrect credentials or issues with Azure active directory synchronization.
Security configuration.
Issues with the configuration of roles and security permissions, which can lead to unauthorized access or excessive restrictions preventing users from performing their tasks.
Outlook synchronization.
Issues synchronizing emails, contacts, and calendars between Dynamics 365 and Outlook, often caused by incorrect configurations or incompatible versions of Outlook add-ins.
Dynamics 365.
Frequent issues in the use and configuration of the product
Licensing problems.
Users unable to access certain features due to issues with license assignments, either from incorrect allocation or expired licenses.
Server Connection.
Users Frequently Experience Difficulties When Trying to Connect to the Dynamics 365 Server, Which May Be Due to Network Issues or Incorrect Server Configuration.
Workflow Issues.
Workflows May Fail or Not Trigger as Expected Due to Errors in Process Logic.
Data Import.
Failures When Importing Data to Dynamics 365, Caused by Missing Data or Incompatibilities in Field Mappings.
Incidents related to web resources and integrations.
Forms.
When customizing forms, users may encounter errors if there are conflicts with custom JavaScript Scripts.
Browser error.
Some Dynamics 365 functionalities do not work correctly in certain web browsers.
Usability and user experience, fundamental pillars of new technology adoption.
Delegation warning.
Warnings for filtering and searching information based on data source.
Collection errors.
Limits in building collections specific to Canvas Apps.
Formula Error.
Errors in Power FX formulas used in Canvas and Model-Driven Apps.
Non-Delegable functions.
Use of Non-Delegable functions in large data sets.
Power Apps.
These errors are specific to Model-Driven and Canvas Apps.
Delays.
Long load times at startup and during app use.
Permission issues.
Inability to view records, access sites, or create a granular security structure.
Integration with Power Automate.
Error launching Microsoft Flows from our applications.
Export and import.
Mandatory dependencies preventing application migration.
80%
Occupied space.
Our environment is reaching its capacity limit.
These errors are specific to Model-Driven and Canvas Apps.
Custom script error.
Failures in executing custom JS code incorporated as web resources within forms.
API consumption.
Errors in the use of APIs in our applications.
Connection with SQL. Usability and user experience, fundamental pillars of the adoption of new technologies.
Webhooks and Responses
Connection with third-party services.
100%
Capacity.
Limits on data retrieval and "buffer limit".
We resolve common incidents and questions in process automation.
Information Retrieval
Limits, incorrect filters, and connection errors when requesting data.
Connection with applications.
Response time errors, connection setup, or consumption issues.
Common incidents and questions in process automation.
Use of Graph API.
Connection and permissions for using graph API.
Performance Issues.
Excessive delays in process execution.
Custom connector error.
Building and maintaining custom connectors.
Prevention Rules.
Using DLP for connector management.
Power Automate.
Common incidents and questions in process automation.
Action errors.
Failures in automate launches.
Premium connectors.
Licensing and requirements for their use.
Visualizations.
Visualizations that do not display correctly or do not behave as expected.
Power BI.
Common challenges and effective solutions.
Data Connection.
Difficulty connecting Power BI to various data sources such as SQL Server, Excel, cloud services, etc.
Data update.
Automatic dataset update failures and issues with update schedules.
Posting and sharing.
Difficulty publishing reports to the Power BI service or sharing dashboards with other users.
Common challenges and effective solutions.
Errors in DAX formulas and difficulty creating complex calculations.
Authorization and Access.
Issues with permissions and access, such as users not being able to view certain reports or data.
Common challenges and effective solutions.
Gateway Configuration.
Issues with configuring and maintaining on-premises data gateways to enable data updates.
Security Errors.
Incorrect configuration of security options, such as row-level security (RLS), which restricts the data visible to users.
Performance Issues
Reports or dashboards that load slowly due to large volumes of data or inefficient data models.
Copilot Studio.
Difficulties and errors in bOT implementation.
Security groups.
Managing security roles for sharing and editing.
Difficulties and errors in BOT implementation.
Licensing.
Usage limits based on licensing level.
Variable management.
Use of local and global variables.
Managing security roles for sharing and editing.
Topic creation.
Design and configuration of topics.
Organizational publishing.
Configuration and permissions for publishing the BOT at an organizational level.
Integration with Power Automate.
Errors in creating, updating, and linking with Power Automate.
Permission error.
Environments are not visible to users, and they cannot write or view information.
Duplicate errors.
Identification and resolution of duplicate records. Prevention and correction rules
100% Capacity reached.
Environments no longer have available capacity.
Issues related to Business Process Flows
Import and export data.
Inability to import to the desired table.
Command error with linking Sharepoint attachments.
Error executing custom scripts.
Errors in the use of scripts and the API.
Dependency warning.
Inability to export and import a solution to a new environment.
API consumption.
Generating app registration and obtaining tokens for API use.
We maximize performance.
Usability and user experience, fundamental pillars of new technology adoption.
Dataverse.
Common errors and situations in service usage.
Data restoration.
Creating a backup environment and recovering lost data.
Issues with undesired record deletion and backups.
Performance issues.
Application slowness that may be caused by excessive customizations, inefficient queries, or server performance limitations.
Authentication error.
Failures when logging into dynamics 365, usually due to incorrect credentials or issues with Azure active directory synchronization.
Security configuration.
Issues with the configuration of roles and security permissions, which can lead to unauthorized access or excessive restrictions preventing users from performing their tasks.
Outlook synchronization.
Issues synchronizing emails, contacts, and calendars between Dynamics 365 and Outlook, often caused by incorrect configurations or incompatible versions of Outlook add-ins.
Dynamics 365.
Frequent issues in the use and configuration of the product
Licensing problems.
Users unable to access certain features due to issues with license assignments, either from incorrect allocation or expired licenses.
Server Connection.
Users Frequently Experience Difficulties When Trying to Connect to the Dynamics 365 Server, Which May Be Due to Network Issues or Incorrect Server Configuration.
Workflow Issues.
Workflows May Fail or Not Trigger as Expected Due to Errors in Process Logic.
Data Import.
Failures When Importing Data to Dynamics 365, Caused by Missing Data or Incompatibilities in Field Mappings.
Incidents related to web resources and integrations.
Forms.
When customizing forms, users may encounter errors if there are conflicts with custom JavaScript Scripts.
Browser error.
Some Dynamics 365 functionalities do not work correctly in certain web browsers.
Usability and user experience, fundamental pillars of new technology adoption.
Delegation warning.
Warnings for filtering and searching information based on data source.
Collection errors.
Limits in building collections specific to Canvas Apps.
Formula Error.
Errors in Power FX formulas used in Canvas and Model-Driven Apps.
Non-Delegable functions.
Use of Non-Delegable functions in large data sets.
Power Apps.
These errors are specific to Model-Driven and Canvas Apps.
Delays.
Long load times at startup and during app use.
Permission issues.
Inability to view records, access sites, or create a granular security structure.
Integration with Power Automate.
Error launching Microsoft Flows from our applications.
Export and import.
Mandatory dependencies preventing application migration.
80%
Occupied space.
Our environment is reaching its capacity limit.
These errors are specific to Model-Driven and Canvas Apps.
Custom script error.
Failures in executing custom JS code incorporated as web resources within forms.
API consumption.
Errors in the use of APIs in our applications.
Connection with SQL. Usability and user experience, fundamental pillars of the adoption of new technologies.
Webhooks and Responses
Connection with third-party services.
100%
Capacity.
Limits on data retrieval and "buffer limit".
We resolve common incidents and questions in process automation.
Information Retrieval
Limits, incorrect filters, and connection errors when requesting data.
Connection with applications.
Response time errors, connection setup, or consumption issues.
Common incidents and questions in process automation.
Use of Graph API.
Connection and permissions for using graph API.
Performance Issues.
Excessive delays in process execution.
Custom connector error.
Building and maintaining custom connectors.
Prevention Rules.
Using DLP for connector management.
Power Automate.
Common incidents and questions in process automation.
Action errors.
Failures in automate launches.
Premium connectors.
Licensing and requirements for their use.
Visualizations.
Visualizations that do not display correctly or do not behave as expected.
Power BI.
Common challenges and effective solutions.
Data Connection.
Difficulty connecting Power BI to various data sources such as SQL Server, Excel, cloud services, etc.
Data update.
Automatic dataset update failures and issues with update schedules.
Posting and sharing.
Difficulty publishing reports to the Power BI service or sharing dashboards with other users.
Common challenges and effective solutions.
Errors in DAX formulas and difficulty creating complex calculations.
Authorization and Access.
Issues with permissions and access, such as users not being able to view certain reports or data.
Common challenges and effective solutions.
Gateway Configuration.
Issues with configuring and maintaining on-premises data gateways to enable data updates.
Security Errors.
Incorrect configuration of security options, such as row-level security (RLS), which restricts the data visible to users.
Performance Issues
Reports or dashboards that load slowly due to large volumes of data or inefficient data models.
Microsoft is a registered trademark of Microsoft Corporation.
We are Eucariota.
The urgency of your problem
The immediacy of the solution.
We offer you an agile work plan for a prompt solution.
1. Remote Session
We quickly assess your situation to understand critical and urgent needs. Offering an immediate solution. To stabilize the problem, we plan a thorough analysis to resolve the root cause.
2. Solution
We implement the appropriate solution to resolve your problem and verify its effectiveness through testing. Our team meets internally to consider corrective actions, understand the root cause of the incident, and develop an action plan to resolve it permanently.
3. Final Report
We provide a detailed report with the root cause, its analysis, the actions taken, and recommendations to prevent similar issues in the future. This report gives you a clear overview of the process and the improvements implemented.
If you have any doubts about whether the plan will help you resolve your request, write to us and schedule a meeting.
Contact Us.
Our service is designed to provide you with the immediate support needed to resolve your problem.
Business Hours:
For America and Europe. Monday to Friday, 8 AM to 8 PM.
Speed.
Immediate support for urgent issues with Eucariota Rescue.
Certified Professionals.
Access a team of IT specialists ready to help you.
Security.
We comply with industry standards and data security regulations.
Customized Solutions.
Each intervention is tailored to the specific needs of your business.
Hire
Eucariota Rescue!
Immediate support to solve a problem.
Pay with credit card, debit card, transfer, or bank deposit.
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Eucariota Rescue.
Frequently Asked Questions
The service is focused on the immediate resolution of your problem, preventing your business from being unable to perform its ordinary tasks.
During the first contact, we will understand the scope of the incident and provide estimated dates for its resolution.
Our actions are aimed at giving you a quick response and a permanent solution.
Eucariota provides and is available to sign a confidentiality agreement signed by both parties to protect your sensitive information.
